| Duration: |
1 Day |
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| Designed for: |
Anyone involved in selling products and services to their customers. |
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| Aims: |
To enable delegates to construct and deliver a professional and persuasive sales meeting, handle objections and close the sale. |
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| Objectives: |
At the end of the course, delegates will be
able to:
- Understand the importance of planning any contact with customers
- Prepare for delivery of a sales presentation
- Identify features and benefits
- Handle any objections
- Close the sale.
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| Content: |
- Creating the Right Impression
- Opening Up the Sale
- Identifying Customer Needs
- Making an Effective Presentation
- Dealing With Difficult Questions
- Handling Price Objections
- Reacting to Buying Signals
- Gaining Commitment
- Effective Closing
- Managing Your Time More Effectively.
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| Method: |
Delegates will receive reference material. The emphasis will be on enhanced knowledge, understanding and skills development gained through discussion, exchange of views and practical exercises. |
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