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| Duration: |
1 Day |
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| Designed for: |
Any member of the team who is responsible for encouraging and supporting others to deal with problems, in the context of their performance in the workplace and helping them to learn. |
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| Aims: |
To consider the competences, skills and attributes required by a team coach and counsellor. |
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| Objectives: |
At the end of the course, delegates will be
able to:
- Define the role of the coach in the workplace
- Explain different learning styles
- Explain the coaching styles continuum
- List the competences, skills and attributes of the coach
- Define the term 'counselling'
- Identify areas where counselling applies in the workplace
- Explain the difference between coaching and counselling
- Describe the approach to others required by a counsellor.
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| Content: |
- What is Coaching
- Understanding How People Learn
- Developing People at Work
- Coaching Skills
- What is Counselling
- Counselling at Work
- The role of the counsellor
- Key counselling skills.
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| Method: |
Delegates will receive reference material. The emphasis will be on enhanced knowledge, understanding and skills development gained through discussion, exchange of views and practical exercises. |
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