| Duration: |
1 Day |
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| Designed for: |
Any team member who is or will be involved in conducting interviews. |
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| Aims: |
To equip delegates with the knowledge and skills to plan, prepare and conduct effective interviews in the workplace. |
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| Objectives: |
At the end of the course, delegates will be able to:
- Identify the skills required for effective interviews
- Plan and prepare for an interview
- Understand and use the appropriate body language
- Ask effective questions
- Demonstrate listening skills
- Conduct a successful interview.
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| Content: |
- What is an Interview
- The Structure of an Interview
- Preparation and Planning
- Interview Communication Skills
- Planning and Rehearsing an Interview.
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| Method: |
Delegates will receive reference material. The emphasis will be on enhanced knowledge, understanding and skills development gained through discussion, exchange of views and practical exercises. |
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